Privacy Policy

Last updated: 12 November 2026

1. Information We Collect

Aircon Servicing Marine Parade ("we", "us", or "our"), the Marine Parade service of Cool Earth Aircon, collects information you provide directly to us, including:

Name and contact details (phone number, email)
Your address or postal code for servicing
Service requests, number of units and problem details
Communication history over WhatsApp, phone, email or our contact form

2. How We Use Your Information

We use the information we collect to:

Provide and improve our aircon servicing, cleaning and repair in Marine Parade
Prepare quotes, schedule visits and send related updates
Respond to your enquiries and requests
Keep service records for warranties and tenancy handovers

3. Information Sharing

We do not sell your personal information. We may share it with our parent company, Cool Earth Aircon, where needed to deliver a service, and with authorities when required by law.

4. Data Security

We use appropriate measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

5. Your Rights

You may ask to access, correct or delete your personal information, or opt out of non-essential communications.

6. Cookies

Our website may use cookies and similar technologies to understand usage and improve the site. You can set your browser to refuse cookies.

7. Contact Us

Email: contactus@coolearth.com.sg
Phone / WhatsApp: +65 9427 3833
Office: Block 108, 108 Simei Street 1, Singapore 520108