The General Servicing Checklist
Wondering what is included in aircon servicing? Every general visit covers seven checks on each unit, top to bottom. Our general aircon servicing follows the same aircon servicing checklist whether you have two units or four.
Here is the cleaning side of the job:
- Filter cleaning to restore airflow
- Evaporator coil check and clean so the unit cools properly
- Drain line flush to clear the condensate pipe
- Drain pan check for sludge or cracks that cause leaks
And here are the checks that tell us the unit is healthy:
- Refrigerant pressure check to spot low gas early
- Thermostat and electrical check for safe, correct operation
- Airflow and temperature test at the end to confirm it is cooling
That is the full routine on every unit, every visit. You can see exactly what each job costs on our price list.
The drain line and drain pan are the two items most owners have never heard of. A choked drain line is a common reason wall-mounted units drip onto the floor or wall, so we never skip it.
Between our visits, you can help too. Panasonic Singapore advises cleaning your air filters every two weeks if you run the aircon often or live in a dusty home. It also suggests professional servicing every quarter for daily use, and once a year for lighter use.
How Long Does It Take?
How long does aircon servicing take? Expect about 20 to 30 minutes per unit, so most 2 to 4 unit flats take between 40 minutes and an hour and a half. Here is how it usually works out:
| Number of units | Typical time |
|---|---|
| 1 unit | Around 20 to 30 minutes |
| 3 units | Roughly an hour |
| 4 or more units | An hour and a half or more |
Very dirty units, hard-to-reach units and units on an awkward ledge take a little longer. We would rather spend the extra ten minutes than rush a drain flush.
If a unit needs more than a general service, such as a chemical wash, we will explain it and quote before doing anything extra. Nothing gets added without your say-so.
What to Clear Before the Technician Comes
You do not need to do much, but five minutes of prep saves time on the day:
- Clear the floor and furniture directly under each indoor unit
- Make sure the outdoor unit or ledge can be reached
- Keep pets in another room during the visit
- Have someone at home to let the technician in and confirm the work
In a typical HDB flat, the outdoor units sit on a service ledge. Check that nothing is stacked in front of the window or door that leads to it. Clear access means less time moving things around and more time on your units.
Do You Need to Be Home?
Yes, someone needs to be home. They let the technician in and confirm the work before it starts.
You do not have to watch the whole job. Being there at the start and end lets you ask questions and see the before-and-after for yourself.
Clean-Up, Testing and Payment
A good service ends as tidily as it starts. Drop sheets protect your floors and walls, and we clean up the area before leaving. Each unit is tested to confirm it is cooling properly.
Payment comes after the job, not before. There is no callout fee, and you get a fixed quote before any work begins, so there are no surprises.
Once the job is done and paid, the 90-day workmanship warranty starts. If the same fault returns within 90 days, we come back and fix it at no extra charge.
Ready to book? Check the price list, then book your general aircon servicing and we will confirm a time that suits you.